Huitzilli strives to provide the highest level of customer service. In order to do this we have the following policies which we offer for your review.
Privacy and Payment
We never sell or give away our client information. All purchases can be made by credit or debit card through a secure payment gateway provided by Shopify. If you wish to review their secure payment information please click here. If you wish to use paypal you may contact us directly and we can arrange for a paypal payment.
Terms Of Service
Your purchase will be processed within 2 business days of order. Items may become temporarily out of stock. If that occurs you will be notified immediately on purchase what the expected wait time is on that inventory.
Returns and Exchanges
Our priority is your satisfaction. Please review size charts and feel free to call or email us with questions about our products and sizing before purchasing. All returns will be for direct exchange or store credit only, we do not issue refunds unless your item will be out of stock for more than one week, in which case we will notify you. In the case of a clothing exchange, items must be returned within fourteen days of purchase in NEW, unworn, unwashed condition with original tags and packaging. Please call or e-mail us to specify the item for exchange before returning.